Answers on Questions
INFORMATION ABOUT PAYMENT
Service of electronic payments in RuNet. It allows you to accept payment by electronic money, in cash, with bank cards. To use some features , you can also through mobile applications for Android, IOS, Windows Phone, as well as an application for Windows 8 and Windows RT [ 4 ]. Calculation currency – the Russian ruble.
The largest debit electronic payment system. It allows customers to pay bills and purchase, send and receive remittances.
Russian state-owned company, operator of the Russian public postal network. A member of the Universal Postal Union. Full name – Federal State Unitary Enterprise “Russian Post”.
Fast shipping, business correspondence, products of different categories, dimensions, values in Moscow, Russia and the world. “SDEK” offers a range of logistics services for the delivery of goods to online stores and other distance selling companies.
EXCHANGE AND RETURN
In the case of manufacturing defects or wrong order.
If on receipt of the order you have found a defect or error of our packers (this happens very rarely, but for that we take full responsibility ), you can exchange the item. The shipping costs are paid by the client.
Attention! In the case of a defect , product replacement is performed only identical.
What you need to do?
Send us an email with your order number and part number, and your letter must be attached a photo of the defect.
Send defective product within 14 days from the date of order (shipping paid by the client), in the premise must exist a note indicating the reason for the return.
The exchange is made only in the presence of photos and product defect only after receipt of your package (within 14 days).
Attention! Worn and erase things you mistakenly selected items – non-refundable!